The Donation Process

Ever wondered where and how your donations are processed and eventually arrive at the shelter? Let us do a short run through on it. We just did another delivery to the shelters today and we took some photos. Lets take a look.....

Step 1

Donating through the PawMart website

If its your first time donating, do go to our website at http://pawmart.com.sg. Go to Donations tab and you will see the different shelters that we are serving. All items for Donations are already greatly discounted for the shelters if you compare to the original retail prices. Choose one shelter of your liking and you will see their preferred items for donations. Simply check out and choose the correct delivery option to your preferred shelter. Provide us with the necessary fields that needs to be filled up. If you wished to remain anonymous, please indicate on the "Message to Retailer" to let us know.

Step 2

Transfer payment via Internet Banking or ATM transfer

We seek your understanding that the payment has to be done first before we proceed, so as not to have bogus donors trying to disrupt the donation operations. After we receive payment, we will keep the donor updated on the status of the donations. 

Donations will only be delivered by PawMart. We most often try not to send to the donor's home and let the donor deliver down to the shelters themselves. This saves everyone time, and we can ensure that the donations reaches the right shelter.

Step 3

Loading of Donations

With the payments, we will procure the donated merchandises. Donations are sent down on a weekly basis. Normally we will consolidate till there's enough to fill up our little 小白 (our little white KIA), or as and when the shelter requires. Please pardon us that we do not have a van. We had a hell of an experience with our last Opel Combo, but that's another story for another time.
And yes, that's Travis doing the hard work, with his weekday "Uncle" look outfit. Black framed spectacles, uncombed hair, polo tee and berms. *Yikes*

Step 4

Delivery Commences

So onwards we move, driving down this road countless times with the 3 x pooh bears staring at us and nodding their heads. For those who've never visited them before, Madam Wong Shelter and Oasis 2nd Chance Animal Shelter are located along Pasir Ris Farmway 2, inside Ericsson Pet Farm.

Step 5

Arrival of Donations

Upon reaching there, we will unload and hand over the donated items to the shelter care- taker over there. For Oasis 2nd Chance Animal Shelter, we would always pass to Romi (right). For Madam Wong Shelter, it would be Madam Wong herself receiving.

Romi will then move them to a kitchen where all donations are placed at. 

Step 6

Proper Hand/ Take Over of Donations

Invoices are then shown and signed by Romi, indicating a handover of donations. Each donor will have their own invoice. If any donors wished to see the signed invoices, we can always scan a copy or mail it to you. Donations are counted again to ensure nothing is left out. Photographs of the donated items will also be taken. 

From here, we will then let the Shelter in-charge know of the handing over via SMS or phone call. The shelter in-charge would then thank the donor on the shelter's behalf, either by posting it on their Facebook Page or via SMS. Most times it will be on a nice photo with a thank you note, like the one above.

This was what we delivered just four days ago. It was a total of 60 lbs of dry food and a carton of canned food. There was some left over packs and it piled up quite high with the resupply.

When we arrived today, we were surprised to see that the supplies were already dwindling. This was really no joking matter. The shelter dogs really need more.

With the donations that arrived today, about 195 lbs of dry food and 2 cartons of canned food, we hope that it could last them just a bit longer this time. I would estimate that it would take a week before it runs out again.











We hope that by doing up this post, the public would be less skeptical when donating to animal shelters or welfare groups. PawMart has a proper procedure as illustrated where we ensure the donations reaches the right people. So do not feel insecure if you wish to donate through us. We are just normal people running a pet business, at the same time trying to provide a portal for donors to donate conveniently.

Our friends always asked us why we would spend our time and efforts helping strays and abandoned pets at shelters. We often can't answer them in words. Its really a mix of everything that stirs our hearts.

It is when we hear the stories of the founders who sacrificed much to start the shelters.
It is the admiration for people who volunteers and donates consistently.
It is when we see young volunteers spending their weekends walking the shelter dogs in the evening sun.
It is the regrets we had that we spent our youth not doing something as meaningful.

So we would always tell our friends, " Do it, and you will know why" .

Do it today.


Signing off,
The Team
http://pawmart.com.sg